tkbd3 Privacy Policy
Your personal information is very important to us. Read this policy for full details — what data we collect, how we use it, and how we keep it safe.
tkbd3 gives the highest priority to protecting the privacy of its users. By using our platform, you are considered to have agreed to the terms of this privacy policy. Please read the full policy carefully.
Table of Contents
Scope of This Policy
This privacy policy applies to tkbd3's website, mobile platform, and other digital services. You are advised to read this policy in full before using any tkbd3 service.
The words "we", "our", and "platform" used in this policy refer to tkbd3. "You" or "user" means any person using our services. This policy has been drawn up in accordance with the laws of Bangladesh and applicable personal data protection principles.
tkbd3 believes that data protection is not just a legal obligation, but also our ethical responsibility to our users. We place the highest importance on your trust and confidence.
Information We Collect
tkbd3 collects certain information to run its services smoothly and provide users with the best experience. The different categories of information collected are described below:
2.1 Identity Information
We collect the following information for account registration and identity verification:
- Full name and date of birth
- Email address and mobile phone number
- National ID card or passport number (for identity verification)
- Residential address
2.2 Financial Information
For processing transactions, we collect:
- bKash, Nagad, and Rocket mobile banking account details
- Deposit and withdrawal amounts and transaction history
- Payment method confirmation details
Important: We never collect or store your mobile banking PIN or full password.
2.3 Technical Information
To improve your user experience, we automatically collect:
- IP address and device type
- Browser type and version
- Operating system information
- Site browsing history and usage patterns
- Login and logout times and dates
2.4 Gaming Information
- Game play history and betting patterns
- Bonus claim and usage details
- VIP level and points information
How We Collect Information
tkbd3 collects information in a number of ways. In the interest of transparency, we explain each method in detail below:
3.1 Information Provided Directly
When you create an account, fill out a form, carry out a transaction, or contact our support team, you provide information to us directly.
3.2 Automatic Collection
Technical information is collected automatically while you use tkbd3's services. This includes information collected through cookies, log files, and tracking pixels.
3.3 Information from Third Parties
In some cases we may receive information from legitimate third-party sources, such as identity verification agencies or payment processors. This collection of information is always conducted through lawful means.
Purpose of Using Information
tkbd3 uses collected information only for the following legitimate purposes:
4.1 Service Operation and Improvement
- Creating, verifying, and managing accounts
- Processing deposits, withdrawals, and other financial transactions
- Personalizing the gaming experience
- Improving platform performance and security
4.2 Security and Legal Compliance
- Preventing fraud, money laundering, and other unlawful activities
- Confirming user identity and keeping accounts secure
- Complying with applicable laws and regulations
- Handling disputes and responding to legal claims
4.3 Communication and Support
- Providing customer service and resolving issues
- Sending important account-related notifications
- Informing you about bonuses and promotions (if you have consented)
4.4 Responsible Gaming
Monitoring your gaming behaviour to identify problematic gaming patterns and intervening where necessary is part of our responsible gaming policy. To learn more, read the Responsible Gaming page.
Sharing Information with Third Parties
tkbd3 never sells your personal information or shares it with third parties without cause. However, information may be shared in the following limited circumstances:
5.1 Service Provider Partners
Some trusted third-party services are used to operate our services effectively, such as:
- Payment processing partners (bKash, Nagad, Rocket)
- Identity verification agencies
- Technology and infrastructure providers
- Game software providers
All such partners operate under strict confidentiality agreements and may use your information only for specified purposes.
5.2 Legal Obligations
We may be required to provide necessary information upon a court order, legal process, or request from a regulatory authority. In such cases, we provide only the minimum information required.
5.3 Business Transfers
If there is any change to tkbd3's business structure (such as a merger or acquisition), user information may be transferred, but the terms of this policy will continue to apply.
Data Storage and Protection
tkbd3 uses industry-standard technology and practices to protect your information. The key elements of our security framework are described below:
6.1 Technical Protection
- SSL encryption — 256-bit encryption is used for all data transfers
- Two-Factor Authentication system
- Secure server infrastructure and firewall protection
- Regular security audits and vulnerability testing
6.2 Organisational Protection
- Access to data is limited exclusively to authorised staff
- Regular privacy training for all staff
- Protocol for taking prompt action in the event of a data breach
6.3 Data Retention Period
Your information is retained only for as long as necessary. Even after an account is closed, some information may be retained for a specified period to meet legal and regulatory requirements. After that period has passed, the information is securely deleted or anonymised.
Please note, however, that no one can guarantee complete security of data transmission over the internet. So while we strive to ensure the highest level of protection, we cannot guarantee absolute security.
Cookies and Tracking Technologies
tkbd3 uses cookies and similar technologies to improve your experience.
7.1 Types of Cookies
We use the following types of cookies:
- Essential cookies: Necessary to ensure the basic functionality of the site. Without these, the site does not work properly.
- Performance cookies: Help improve service quality by analysing how users use the site.
- Functionality cookies: Remember your preferences and settings, such as language selection.
- Analytics cookies: Analyse site usage patterns to identify opportunities for improvement.
7.2 Cookie Controls
You can accept or reject cookies through your browser settings. However, disabling essential cookies may cause some tkbd3 services to not work properly.
Your Rights
As a registered user of tkbd3, you have the following rights regarding your own information:
8.1 Right to Access Information
You may request to see what information we hold about you. After verification, we will provide you with a copy of the stored information.
8.2 Right to Correct Information
If any information stored in your account is incorrect or incomplete, you may request a correction. Keeping information accurate and up to date is important for both your benefit and ours.
8.3 Right to Delete Information
In certain circumstances, you may request the deletion of your personal data. However, some information may need to be retained for a specific period to meet legal obligations.
8.4 Right to Restrict Processing
In some cases, you may request that the processing of your data be limited, such as while a dispute about the accuracy of the data is ongoing.
8.5 Right to Withdraw from Marketing Communications
You may opt out of receiving promotional messages at any time. However, it is not possible for us to stop sending important notifications related to your account.
To exercise these rights, contact us at [email protected]. We will respond to your request as quickly as possible after verification.
Protection of Minors
tkbd3's services are intended only for individuals aged 21 and above. We do not knowingly collect or store data of minors.
We have age verification measures in place during the registration process. If a minor has been registered by mistake and this comes to our attention, that account will be closed immediately and the associated data will be deleted.
If you are aware that a minor is using our services, please notify us at [email protected].
Policy Changes
tkbd3 reserves the right to amend or update this privacy policy as needed. In the case of significant changes, we will notify users in the following ways:
- A special notice will be published on the site
- Registered users will be informed via email or SMS
- The "Last Updated" date at the top of the page will be changed
Continued use of tkbd3's services after the updated policy is published will be considered your acceptance of the revised policy. Therefore, it is recommended that you visit this page regularly.
Contact Us
If you have any questions, concerns, or complaints regarding this privacy policy, do not hesitate to get in touch with us. The tkbd3 privacy team is ready to answer all your questions.
You can also contact our support team directly for any account-related issues or to exercise your data rights.
Our Support Team
Support is available in Bengali and English via 24/7 live chat and email.
For more information, please also read our Terms and Conditions and Responsible Gaming pages.